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YOUR VISIT

1: How did you first hear about Tiree as a holiday destination?
Through family connections by personal recommendation through an internet search through media/press coverage through a tourist information office seeing printed brochures other - state

If other:


2: When did you visit the island? 

3: Was this your first visit?  Yes No

4: If no - How often do you visit the island?
Once a year More than once a year Occasionally Infrequently

5: How many were in your party?

children
teenagers
adults
senior citizens

6: How did you find out about the island?
Through family connections By personal recommendation By using a search engine By using the community website Through media or press advertising Other - please state

Other:

7: Please give us some information about your journey.
a) Where did you travel from Scotland Central Belt Northern England Southern England

b) How did you travel to the island Ferry Plane

c) Did you stay overnight in Oban – Yes No

d) Did you stay overnight in Glasgow – Yes No

8: Did you bring transport with you?
No transport Car Mobile home Cycle Hired Car on island

9: How did you rate the leisure and sports facilities?
Very good Good Adequate Poor

10: How did you rate the food shopping?
Very good Good Adequate Poor

11: How did you rate eating out on the island?
Very good Good Adequate Poor

12: How would you describe your island experience overall.
Exceeded expectations As expected Below expectations

13: Please tell us what you did  while you were on the island. (tick all that apply)
a) family holiday
b) walked
c) cycled
d) visited places of interest
e) visited relations
f) traced family history
g) watersports
h) birdwatching
i) golf
j) sea tours
k) visited galleries and shops

14: Would you return to Tiree for another holiday?
Yes No

14a: If no, why not?

15: What could we improve?

ACCOMMODATION

16: Name of Accommodation

17: Location of Accommodation

18: How good was the service you received when making your booking?
Very good Good Adequate Poor

19: How would you describe the overall standard of the property?
Very good Good Adequate Poor

20: How would you rate the cleanliness when you arrived at the property?
Very good Good Adequate Poor

21: Was information available in the property about local amenities? Yes No

22: If yes - How useful was the information provided?
Very good Good Adequate Poor

23: Were operating instructions for facilities within the house available? Yes No

If yes - How clear and useful was the information provided?
Very good Good Adequate Poor

24: How would you rate the value of your accommodation?
Very good Good Adequate Poor

25: Overall how likely would you be to recommend this property?
Very likely Quite likely Fairly unlikely Definitely not

26: How helpful was the information on the website about this property?
Very helpful Helpful Unhelpful Misleading

27: How accurate was the information on the website about this property?
Very accurate Accurate Neutral Inaccurate

28: What could have been done better in the accommodation?

29: Would you use this website to search for property again? 
Yes No

30: How could we improve the accommodation information on the website?

WEBSITE

Please tell us about this community website:

31: How would you rate the site in general?
Very good Good Adequate Poor

32: How did you find out about the site?
Followed a link Search engine Personal recommendation Guessed web address Advertisement

33: How often do you visit the website?
Frequently Regularly Only when necessary Infrequently

34: Please rate the site on the following features:
a) layout and design  Very good Good Adequate Poor
b) usability  Very good Good Adequate Poor
c: ease of finding information Very good Good Adequate Poor
d) usefulness of information  Very good Good Adequate Poor
e) accommodation information Very good Good Adequate Poor
f) general island information Very good Good Adequate Poor

35: Would you prefer the site to offer more: (tick all that apply)
a) accommodation information
b) general island information
c) shopping information
d) history and culture information
e) news and events
f) wildlife and heritage information
g) places of interest information
h) links to related sites

36: How would you make the website more useful?

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